Chapter Leadership

Similar to our Board of Directors, the Eastern and Western Chapters of WAMSS have leadership teams here to help you! Do you want to know what’s going on in the Eastern or Western Chapters? Below are your Chapter officers, including contact information. Send them an e-mail or give them a call with your question!


Rita Keller, CPCS, CPMSM

Medical Staff Services Manager
Virginia Mason Memorial Hospital
2811 Tieton Drive
Yakima, WA 98902
Phone: 509-575-8247

Kati Lucas, CPCS, CPMSM
Manager, Medical Staff Services
Confluence Health
609 Highline Drive
East Wenatchee, WA 98802
Phone: 509-436-6901

Korrine Gonzales, CPCS, CPMSM
Sr. Specialist, Delegation Oversight
Molina Healthcare Inc.
PO Box 11
Moses Lake, WA 98837
Phone: 888-562-5442 x 142019

Shannon Carlson, CPCS
Sr. Medical Staff Coordinator
Yakima Regional Medical & Cardiac Center
110 South Ninth Ave
Yakima, WA 98902
Phone: 509-573-3490


Stephanie Fox, CPCS

Credentialing Program Manager
Northwest Physicians Network
1304 S Fawcett Ave # 20
Tacoma, WA 98402
Phone: 253-682-4809

Amy Carroll, CPCS
Credentialing Coordinator
Sound Family Medicine
3908 10th St. SE
Puyallup, WA 98374-2188
Phone: 253-286-4112

Interim President-Past
Barbi Donovan, CPCS, CPMSM
Director Medical Staff Services
Snoqualmie Valley Hospital
9801 Frontier Ave SE
Snoqualmie, WA 98065
Phone: 425-831-2321

Lori Hellestrae, CPMSM, CPCS
Delegated Credentialing Administrator
Community Health Plan of Washington
1111 3rd Ave Ste 400
Seattle, WA 98101
Phone: 206-613-8968